Always at your service
Whenever you have a question, ask ahead. Clients get 24/7 email support. Here is a list of frequently asked questions beforehand.
Contact email address
If you have questions prior to signing up with us, please do not hesitate to drop us an email: support@trendarchitect.com
FAQ
- How do I become a client?
- Which instruments are traded?
- What is the average risk per trade?
- When are trading signals published?
- What do I do once I get an entry signal?
- How do you keep me updated?
- Do you offer automated trading?
- Which brokers do you recommend?
- What is the frequency of the signals?
- Are there any hidden fees?
- Can I view the past performances of the strategy?
- Can I see which trades are currently active?
- How do I manage my position once entered?
- How do I unsubscribe?
How do I become a client?
First register your account here by entering a desired user name and your email address. You will be taken to the PayPal website where you subscribe to the signals. The whole payment process is taken care of by PayPal.
Which instruments are traded?
Dynamic System merely trades the stock symbol SPY. It is an ETF (Exchange Traded Fund) and mirrors the performance of the S&P 500 stock index.
What is the average risk per trade?
Depending on the market’s volatility the risk can vary from 1% to 2% of invested value per trade. Recently the market has turned less volatile allowing entries with less initial risk. The stop loss order is gradually adjusted as the trend evolves through which you are guided thoroughly. This reduces risk and even secures profit.
When are trading signals published?
Posts are published as soon as our system signals an action during regular trading hours in New York (EST).
What do I do once I get an entry signal?
We advise you to place the trade on the same day the signal is published to best replicate our performance. The entry and exit price that Dynamic System got are available for subscribers to compare.
How do you keep me updated?
You can choose to receive instant email notifications. Log into your client area and click on "Notification Settings". We also keep our clients updated via Twitter and Facebook.
Do you offer automated trading?
Indeed! Since July 20, 2010 we have expanded into AutoTrading offered by Collective2. Find our system's website here.
Which brokers do you recommend?
Any broker where you can short ETFs. If you cannot short stocks, you may only follow our long signals or use inverted ETFs to follow on our short trades with.
Supported brokers for AutoTrading currently are: OptionsXpress, Interactive Brokers, MB Trading, and Genesis Securities
What is the frequency of the signals?
Trading signals are triggered irregularly, but announced as soon as trade entries or order changes are made.
Are there any hidden fees?
No. Just the $39 per quarter.
Can I check the past performance of the strategy?
Please refer to the performance page.
Can I see which trades are currently active?
Once you are a client, you have access to the entire website giving you insight on past entry signals and current trades.
How do I manage my position once entered?
When you are logged in, you can keep track of our active position and where the stop loss order is currently at. We keep posting updates once we adjust the orders for you to follow.
How do I unsubscribe?
Use the subscription management within your PayPal account to terminate the subscription.
